Reference

Terms Conditions for Your 677bat Account

These Terms & Conditions are the agreement between you and 677bat, and they run from your first bKash, Nagad or Rocket deposit all the way to the games you open with your wallet balance. Read them once before you register.

Account rulesWallet paymentsAccess eligibilityDispute steps
677bat Terms Conditions for Your 677bat Account
REACHING ACCOUNT HELP

Where to Take a Terms Question

If a clause affects money you have already sent, contact our support desk from the same mobile number registered on your account wallet and quote the bKash, Nagad or Rocket transaction ID. That single detail lets the team pull the ledger entry without making you repeat the whole story. Do keep the thread open until you have a case reference in hand, because the reference is what a later dispute gets checked against.

In-account chat Log in, tap the help icon and describe the Terms question. Chat keeps your account history beside the conversation, so the agent reads your wallet records without asking you to resend screenshots.
Policy desk email Send the clause number and your registered mobile number to our policy inbox. Written replies suit anything you need to keep, such as a dispute trail or a copy of a rule change.
Wallet lookup For a deposit that never landed in your wallet, send the bKash, Nagad or Rocket transaction ID. We match it against the account ledger and tell you exactly what the record shows.
DATA AND LOGINS

How 677bat Handles Your Account Data

We keep only what is needed to run your account: your registered mobile number, the wallet identifiers behind your deposits, and a log of the sessions you open. One-time codes travel to your phone rather than your inbox, and no member of the team will ask you to read out a bKash PIN in chat or over a call. Older records are held only while a payment, dispute or reporting question can still arise, then dropped. You can request a copy of what we hold, or ask for a correction, by writing in from your registered number.

Login security

Your session opens with a one-time code sent to your mobile number. Nobody from our side will ask you to read that code aloud, and a password reset link stops working once it has been used.

What we store

We hold your mobile number, wallet identifiers and a running record of deposits, withdrawals and game sessions. Card details never reach us, because payments move through the wallet apps you already use.

Retention window

Records stay in place while a wallet query or dispute on your account is still open. Once that window closes, we remove what is no longer needed to keep the account working properly.

Data requests

Ask from your registered number if you want a copy of your account data or a correction to it. We answer in writing, so you keep the reply for your own records.

Terms Questions You Send Us Most

Most messages we get about these Terms come from a payment or a login that behaved in a way the reader did not expect. The answers below cover the six that come up again and again, written the way our support desk would explain them on chat. If your case is not here, send the clause number and we will point you to the right line.

Yes. Opening an account means you accept the version live on this page that day, and we date every update so you can see which wording was in force when you joined.

No. One profile per person, funded from wallets held in your own name. A second account on the same identity breaks the Terms and both can be frozen while we check them.

Settle any open bet first, then ask support to close the profile. We check the ledger, return what is left to your bKash, Nagad or Rocket number, and shut the login.

The studio or bookmaker that supplied the game keeps the round record, and that record settles the outcome. Our team walks you through the log and shows where the result came from.

We publish the new wording on this page and flag it the next time you log in. The date at the top tells you which version is currently in force for your account.

Access depends on your local law and eligible regions. If a payment rail or a game is not permitted where you are, we cannot offer it, whatever the lobby happens to display.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.