Reference

Your Account Data And What We Keep

Every bKash, Nagad or Rocket transfer you make leaves a record, and this page says exactly what we store, who sees it and how you get it changed.

Wallet PIN never storedOne-time code at loginCookie settings you controlChange requests in writing
677bat Your Account Data And What We Keep
DATA PRACTICE DETAIL

Cookie Choices, Retention And Account Security

A privacy page is only worth reading if it matches what the product does, so here is the short version. Cookies keep you signed in, remember your chip row and show the lobby in your language. Session data stays on our side, encrypted in transit. Account access runs on a one-time code sent to your registered mobile, so a stolen password alone will not open your wallet. When you want something changed, the paths above reach people who can act. We revise this page when our data practice changes and post the new version here.

Cookie choices

Essential cookies keep your session alive and hold your wallet selection. Optional ones remember layout preferences. You can clear them in your browser, though you will sign in again on the next visit.

What we keep and why

Sign-up details, deposit and withdrawal records, and login logs. Payment records stay for the period local rules require. Gameplay history, cricket bets included, ties to your account for dispute checks.

Account security

A one-time code goes to your registered mobile at every login. We never ask for your bKash, Nagad or Rocket PIN, and no genuine page of ours will request it in chat.

Changing your record

Ask us to correct a phone number, close the account or export your details. We verify the request against your login and registered wallet before anything changes, then confirm in writing.

PRIVACY DESK CONTACT

How To Reach Our Privacy Desk

Privacy requests do not sit in a general queue. Write to privacy@677bat from the email tied to your account, say what you want changed and, if the request is about a payment record, add the bKash, Nagad or Rocket transaction ID so we can match it. You can also open live chat and ask for the privacy desk; agents log the ticket and pass it on. Requests go to the team that handles account data, not to a sales inbox.

Team online

Email the privacy desk

Send your request to privacy@677bat from your registered address. Include your account mobile number and what you want corrected, exported or removed, so we can verify you before we touch any record.

Live chat ticket

Open live chat, ask for the privacy desk and quote the ticket number you are given. Agents cannot change data mid-chat, but they record the request and route it, and you keep a written thread.

Wallet record check

If a bKash, Nagad or Rocket entry looks wrong, send the transaction ID and the date. We pull the matching deposit log, compare it with your game history and reply with what we find.

Questions We Answer About Your Data

These are the privacy questions our support desk hears most often from account holders in Bangladesh. If yours is not here, message us and we will answer it directly rather than pointing you to a clause.

Your name, mobile number, date of birth, email and the wallet number used for bKash, Nagad, Rocket, Upay or Bank Transfer, plus deposit, withdrawal and login records tied to that account.

Yes. Write from your registered email to privacy@677bat and ask for a copy. We check the request against your mobile login and wallet record, then send what local law allows us to share.

No. Your wallet PIN stays inside the bKash, Nagad or Rocket app. We only receive the transaction reference the wallet returns, and we use it to match your deposit to a game balance.

While your account is open, and after closure for the period local record-keeping rules set. Once that period ends the records are removed rather than held indefinitely.

Closing your account stops new activity. Records stay for the same retention period, then go. You can ask us to confirm what is left before the final deletion runs.

No. Access, correction and deletion rights depend on your local law and eligible regions, so the answer we give you is based on where you are registered and what that law provides.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.